Noi Bai Airport Fast Track Arrival Service Hanoi
- DurationAbout 15 minutes of assistance at immigration on arrival
- Open onDaily, 24 hours
- Meeting pointInternational arrivals at Noi Bai Airport, Hanoi: our staff wait before the immigration area holding a welcome sign; send passport, visa and flight details after booking
- Skip the line
- Fair, honest prices
- Real people, not bots
- Confirm, then pay
- Secure payment
Overview
This arrival service at Noi Bai International Airport in Hanoi helps you skip the long immigration queues after an international flight. Once you send us your passport, visa and flight details, our airport staff prepare your arrival, wait for you before the immigration area with a welcome sign and guide you into the priority fast-track lane, where you also avoid filling in the arrival form. The default option is the standard fast track; a VIP lane option is also available, and the same service can be used at Da Nang International Airport. It is ideal for families with young children, older travellers, business visitors and anyone landing at peak hours. Visa fees, luggage help and transfers are not included.
Highlights
- Meet and greet before the immigration area with a welcome sign
- Priority fast-track lane for international arrivals
- No arrival form to complete when using the fast-track lane
- Help with immigration formalities from airport staff
- Available round the clock for any international arrival time
- Also valid at Da Nang International Airport
- VIP lane upgrade available as another option
- Ideal for families, older travellers and business trips
Full Description
Noi Bai International Airport
Noi Bai International Airport is the main gateway to northern Vietnam, about thirty kilometres north of central Hanoi. International flights use Terminal 2, a modern building opened in 2015, while domestic flights use Terminal 1 next door. Several long-haul flights from Asia, Europe and Australia land here in the early morning or late evening, when queues at passport control can become long.
After you leave the aircraft, it usually takes twenty to thirty minutes to walk through the terminal to the immigration hall. This is where our staff meet you. The Noi Bai airport fast track service saves the most time during peak arrival waves, when several wide-body aircraft land within a short period and regular lanes can take an hour or more.
How the fast-track arrival works
After booking, you send us the full names and nationalities as written in each passport, your international flight number, your arrival date and time, and your visa or e-visa if one is required. Our team tracks your flight, so everything is ready before you land. Choose the time slot closest to your scheduled landing; for example, if you land at 09:30, select 09:00 or 10:00.
On arrival, a staff member waits before the immigration area holding a welcome sign of the service rather than a personal name board; we tell you which sign to look for when we confirm. They check your documents and lead you into the priority lane, then may leave to help other passengers once you are in the right queue. Waiting times in the lane depend on traffic, but are usually much shorter than in the regular lanes.
From Noi Bai to central Hanoi
Once through immigration, you collect your luggage at the reclaim belts and pass customs. Luggage help and an escort to your car are optional extras, not part of the standard service. Outside the arrivals hall, you find official taxis, ride-hailing pick-up points and the public airport bus to the Old Quarter and the main railway station.
If you are wondering how to get from Noi Bai airport to Hanoi Old Quarter, the drive takes around forty-five minutes to an hour, crossing the Red River on the long cable-stayed Nhat Tan Bridge. A pre-arranged transfer is the most relaxed choice after a long flight, especially for families; ask our team when you book and we can arrange one for you.
Da Nang International Airport
The same fast-track service is valid at Da Nang International Airport in central Vietnam, so you can use it if your international flight lands there instead of Hanoi. Da Nang airport sits only a few kilometres from the city centre and the beaches, and it is the gateway to Hoi An, Hue and the Ba Na Hills, making it one of the busiest arrival points in the country.
The procedure is identical: send your details after booking, choose the time slot closest to your landing and meet our staff before the immigration area. Queues in Da Nang can be long when several flights from North Asia arrive together in the evening, so a fast-track arrival is especially useful for late landings with tired children.
Itinerary
- Send your detailsAfter booking, share passport names and nationalities, flight number, arrival time and visa details so we can register you.
- Landing and walk to immigrationLeave the aircraft and follow the signs to the immigration hall, usually 20 to 30 minutes.
- Meet our staffLook for our staff holding the welcome sign before the immigration area.
- Priority fast-track laneYour documents are checked and you are guided into the priority lane, about 15 minutes of assistance.
- Luggage and exitCollect your luggage, pass customs and continue to your transport into the city.
What's included
- Meet and greet before the immigration area
- Staff waiting with a welcome sign
- Priority fast-track immigration lane
- Help with immigration formalities
- No arrival form to fill in when using the fast-track lane
Not included
- Government visa fees
- Baggage reclaim help and escort to the exit (optional extra)
- Airport transfer (optional extra)
- Urgent processing if details are sent after landing
Is this right for you?
Great for
- Travellers short on time — skip-the-line entry
- Travellers who want a proven choice — rated 4.7/5 by past travellers
Not suitable for
- Vietnamese passport holders
- Passengers arriving on domestic flights
Meeting point
Our staff wait in the international arrivals area of Noi Bai Airport in Hanoi (Terminal 2), or Da Nang Airport, before the immigration area, holding a welcome sign of the service. Choose the time slot closest to your scheduled landing and send us your passport, visa and flight details right after booking. We confirm on WhatsApp which sign to look for and share a contact number for the day.
Important information
- Bring your passport and visa or e-visa approval if your nationality needs one
- Send passport names, flight number, arrival time and visa details right after booking; we cannot register you without them
- Details sent only after landing need urgent processing, which costs extra
- The service is for international arrivals only and is not available to Vietnamese passport holders
- Choose the time slot closest to your scheduled landing time
- Staff hold a welcome sign of the service, not a personal name board
- Waiting time in the fast-track lane varies with airport traffic
- Children under 2 do not need a ticket; from age 2, each traveller needs their own ticket
Good to know
Frequently Asked Questions
Straight answers to what travellers ask us most, before they book.
Is this a shared or a private experience?
Our staff meet you and your group personally, while the priority lane itself is shared with other fast-track passengers.
How long does it take?
The assistance lasts about 15 minutes from meeting our staff to entering the priority lane; total time depends on airport traffic.
Is hotel pickup included?
No. This is an airport arrival service; airport transfers are not included but we can arrange one on request.
What is included?
Meet and greet before immigration with a welcome sign, guidance into the priority fast-track lane, help with formalities and no arrival form to complete.
Is the price per person or per group?
The price is per person. The booking panel on this page shows the current price of each option.
Is it suitable for children or travellers with reduced mobility?
Yes. It is very helpful for families and older travellers. Children under 2 do not need a ticket. Tell us in advance if you need a wheelchair from the aircraft.
Does the fast track include my visa?
No. You must hold a valid visa or e-visa if your nationality needs one, and government visa fees are not included.
What is the difference between standard and VIP fast track?
The VIP option uses a separate lane normally kept for crews and officials, which is usually even quicker at busy times.
What is the best time to book?
As soon as your flight is fixed, and at least a day before arrival, so we have time to register your details without urgent processing.
What happens if my flight is delayed?
We track your flight, so the staff adjust to the new arrival time. Let us know on WhatsApp if your flight number or date changes.
Can I use it on departure from Hanoi?
This product covers arrivals only. For departures from Ho Chi Minh City, see our Tan Son Nhat fast-track service.
How do I book and confirm?
Choose your date and time slot in the booking panel and send your request. Our team confirms your booking on WhatsApp within minutes and collects your passport and flight details.
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